White Space Revisited: Creating Value through Process
Author Information
Geary A. Rummler, Alan Ramias, Richard A. RummlerProduct Details
ISBN: 9780470192344Publish Date: 12/14/2009
Publisher: Pfeiffer
Number of pages: 280
Description
White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology
White Space Revisitedincludes information on a wealth of vital topics and
- Describes the difference in impact of focusing on single processes vs. large scale improvements
- Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management
- Offers a detailed methodology for strategic and tactical process definition and improvement
- Spells out how to leverage the power of IT to optimize organizational performance
- Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group
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